Privacy Policy
Last updated: [17/09/2026]
Zaydan Official ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you visit our store or place an order, we may collect:
- Personal details: name, email address, phone number, shipping/billing address
- Payment information (processed securely through our payment providers — we do not store your full card details)
- Order history and preferences
- Device and browsing information (IP address, browser type, pages visited) via cookies and similar technologies
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your order (confirmations, shipping updates, support)
- Send promotional offers or newsletters (only if you opt in)
- Improve our website, products, and customer experience
- Prevent fraud and ensure security
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Third-party suppliers and fulfillment partners, solely for the purpose of processing and delivering your order
- Payment processors, to securely handle transactions
- Shipping and logistics companies, to deliver your order
- Legal authorities, if required by law
4. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser settings, though this may affect site functionality.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.
7. Your Rights
Depending on applicable law, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Withdraw consent for data processing where applicable
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.